Quiet Management. It feels so good! When I’m frazzled by the frenetic pace of the never-ending healthcare to-do list, any opportunity to be quiet feels like a breath of fresh air. But this isn’t a selfish denial of responsibility. Being quiet actually makes me a more effective leader.

Instead of telling myself to stop micromanaging, or saying to myself, “Wow, Rebecca, you should be a better listener.” I simply shift into quiet, into a moment of stillness.

It’s feels a little counter intuitive, doesn’t it? The thing that I need most for myself, that my team needs most from me, is the one thing that, in the heat of the moment, I feel I cannot possibly have. So, my choice to create it feels a little rebellious.

Like a moment of defiance. Resistance through stillness. Culture change through quiet.